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A Guide to Our Customer Store Guidelines

Hey there! Welcome to your ultimate guide to shopping with us! We know that diving into a new dispensary can feel a bit overwhelming, but don’t worry - we’ve got your back! This post is all about making your experience smooth, fun, and totally hassle-free. Ready to get started? Let’s jump right in!


What You Need to Know Before You Visit: Customer Store Guidelines


First things first, let’s talk about what you need to bring and know before stepping into our store. We want your visit to be quick and easy, so here’s the lowdown:


  • Bring a valid government-issued ID: This is a must! We only serve adults 21 and over, so make sure your ID is current and ready to show.

  • Cash or card? We accept both! But heads up - some transactions might be smoother with cash, so it’s good to have some on hand.

  • Know your limits: State laws limit how much cannabis you can buy and carry. We’ll help you stay within those limits, but it’s good to be aware.

  • No outside products allowed: To keep things safe and legal, please don’t bring in cannabis products from other places.


Following these simple guidelines helps us keep the vibe friendly and legal for everyone!


Eye-level view of dispensary entrance with welcoming signage
Welcome to our store!

How We Keep Things Friendly and Fair: Our Customer Store Guidelines


We want every visit to feel like a breeze. That’s why we have some friendly rules to keep the shopping experience smooth and fair for all our guests:


  • One customer at a time at the counter: This helps us give you our full attention and answer all your questions.

  • Ask away! We love questions. Whether you’re curious about strains, edibles, or accessories, just ask.

  • Respect the space: Our store is a chill zone. Please keep noise down and respect other customers’ privacy.

  • No smoking or vaping inside: We want to keep the air fresh and comfy for everyone.


By sticking to these guidelines, you help us create a welcoming space where everyone feels at home.


Navigating Our Product Selection Like a Pro


Feeling overwhelmed by all the options? Don’t sweat it! We’re here to guide you through our wide range of cannabis products. Here’s how to find your perfect match:


  • Flower: Classic and versatile. Choose from indica, sativa, or hybrid strains depending on your mood.

  • Edibles: Sweet, savory, and discreet. Perfect if you want a smoke-free experience.

  • Concentrates: For those who want a stronger effect. We have wax, shatter, and more.

  • Topicals: Great for targeted relief without the high.

  • Accessories: Pipes, vaporizers, rolling papers - we’ve got you covered.


Not sure what’s right for you? Our friendly staff will help you pick the best product based on your preferences and experience level.


Close-up view of cannabis flower jars neatly arranged on shelves
Explore our diverse cannabis flower selection

Understanding Our Return and Exchange Policies


We want you to love what you buy! But if something isn’t quite right, here’s what you need to know about returns and exchanges:


  • No returns on opened products: For safety and quality reasons, we can’t accept returns on products once they’ve been opened.

  • Defective or damaged items: If you get a product that’s damaged or doesn’t meet quality standards, let us know within 7 days. We’ll make it right!

  • Receipts are your best friend: Keep your receipt handy. It’s your proof of purchase and helps speed up any exchanges.

  • Ask before you buy: If you have questions about a product, ask us! We want to make sure you’re happy before you check out.


Following these simple steps helps us keep quality high and customers happy.


Staying Safe and Legal: What You Should Know


Safety and legality are super important to us. We want you to enjoy your experience without any worries. Here’s how we keep things safe and legal:


  • Age verification every time: No exceptions! We check IDs at every visit.

  • Purchase limits: We follow state laws on how much cannabis you can buy and carry.

  • No consumption on premises: Sorry, no smoking or vaping inside the store.

  • Responsible use: We encourage you to use cannabis responsibly and never drive under the influence.


By following these guidelines, you help us keep the community safe and the good vibes flowing.


Let’s Make Your Visit Awesome!


We hope this guide helps you feel confident and excited about shopping with us! Remember, our team is here to help you every step of the way. Whether you’re a first-timer or a seasoned pro, we want your experience to be nothing short of fantastic.


Don’t forget to check out our full store policies for all the nitty-gritty details. We’re all about transparency and making sure you know exactly what to expect.


Thanks for choosing us as your go-to spot for quality cannabis products in Tulare. We can’t wait to see you soon!


Happy shopping and stay lifted!

 
 
 

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